The location was very convenient for accessing

local attractions, which made it easy to explore the city. The room was spacious and well-appointed, but the breakfast setup could be improved as some items lacked freshness during busy hours.

The service was outstanding. Staff were attentive and friendly during my stay. The location was perfect for exploring nearby attractions. The breakfast buffet offered a great variety of delicious options. I was very impressed with the spacious room and amenities.

During my stay at Melia Hanoi, I found the hotel's elegant and sophisticated decoration truly captivating, especially the lovely orchids in the lobby. The spacious layout and thoughtful accessibility features made navigating the hotel a pleasant experience for me as a senior.

Include more accessible shower options for seniors.

my stay at melia was fantastic! the staff were extremely friendly and helpful, especially ms du at the level lounge, who made sure everything was perfect. the room was spacious, with an amazing selection of pillows that made sleeping a dream. i loved having a gym to restore my balance and the outdoor pool was a great place to relax and enjoy stunning views.

do recommend

The staff surprised us with a beautiful cake for our honeymoon, showcasing their attention to detail. The breakfast spread was impressively diverse, catering to all tastes.

We enjoyed our two-night stay in a spacious Deluxe Room with a fantastic view. Breakfast was one of the best we’ve had, featuring a yummy smoothie bar. The spa and swimming pool were perfect for relaxation after a busy day, making it a great spot to unwind. Just a heads-up, there isn’t a full restaurant for dinner if you want to stay in, so plan ahead! 😊

My recent stay at Melia was excellent. The location is conveniently close to the center of Hanoi, making it easy to access local attractions and business meetings. The staff provided remarkable service, efficiently assisting with my meeting room setup and ensuring all my business needs were met. The breakfast buffet was impressive, with a wide variety of options including freshly made pastries and high-quality coffee.

Could benefit from more information about spa services on the website.

my recent stay was truly exceptional. the staff's attention to detail really exceeded my expectations compared to my past visits in hanoi. the spacious room offered luxurious amenities that made my summer holidays unforgettable.

spa services weren't clearly explained.

My stay was overshadowed by the outdated room facilities yet enjoyed the neat and clean ambiance.

Great stay with friendly vibes

Just spent 5 nights in a suite, and wow, the staff were super friendly! The rooms are modern and the beds are really comfy. The breakfast spread was awesome, with tons to choose from. It was in a perfect spot for exploring. Just watch out for the lounge food. it was kinda hit or miss and not always fresh.

Had an awesome time with my friends here! We loved the location near the Thang Long Water Puppet Theatre and the Hoan Kiem Lake. The staff was super helpful, and the rooms were comfy. Just a heads up, there was only one restaurant open during our visit, but we found great local spots nearby. Totally recommend this place for group trips!

We had trouble with the breakfast timing. some of the food had been sitting out too long, which was a bit off-putting.

We loved our stay, especially the warm welcome for our pet. The hotel is conveniently located a short walk from the city, perfect for catching a show at the Thang Long Water Puppet Theatre. The complimentary drinks and spacious room made it a memorable experience.

In my wife’s opinion, it would be great if the pool access was easier for families. Having to ask for it was a slight inconvenience.

a Spacious rooms
b Excellent breakfast
c Attentive service

a Slow elevators
b Mixed food quality